Stop Being A Loser and Be A Leader!
In my thirty years in the business I have never seen such a lack of civility, leadership and professionalism in the automotive industry. You can find managers anywhere but developing leaders is a much more challenging task. Managers are integral but leaders are essential. It does not take character, guts or vision to manage things but it takes all three to lead people.
Here are common characteristics I see quite often from managers in dealerships today:
#1 – Lack of attention to detail – “Big doors swing on small hinges” “A person who cannot be expected to do the small things cannot be trusted to do big things”
#2 – Lack of clear communication – People cannot operate efficiently in a nebulous environment. Communicate clearly and communicate often. Your team deserves to know exact details. Stop telling your people “We will work it out for you” or “We … Read More ...
